Terms & Conditions

Payment Policy

A deposit equal to one nights accommodation is required to secure a booking.
Web Bookings - Credit card details required. Deposit will be debited from the card number supplied.
Phone & Email bookings - Please deposit into our BNZ bank account number 02-1258-0000707-000, with your name and booking number as a reference. Balance payable on arrival.
Thank you.

Cancellation Policy

Deposits refunded if cancelled 3 months prior to check in.
A $25.00 cancellation fee will apply to bookings cancelled within 3 months prior to check in. Cancellations within 4 days of arrival will forfeit deposit.
*Group bookings requiring large portions our accommodation have special cancellation conditions. Any Group bookings cancelled within 3 months of check-in will forfeit deposit.
*Summer peak bookings cancelled after the end of September will forfeit deposit.

Other

Pacific Park is smoke-free with alcohol restrictions. Complete quietness at 10:30pm. Vehicle speed not to exceed 8km/h. Pets not accepted within our accommodation units or grounds.
Rates are based on all rubbish being removed, the facility and grounds left clean and tidy. Group bookings have a check-out guide to show cleaning requirements and checks for bond refund.
Peak Season and re-booking your site
Deposit required for same dates next year before departure.
Peak Season 2016/17 ? not open for new bookings until after Jan 30th 2016. Any date changes or site changes will be addressed at this time.